Terms and Conditions

Effective Date:15 Nov 2024

MYZELY DIGITECH OPC PRIVATE LIMITED (“we”, “our”, “us”) operates the website flayor.in (the “Site”) that sells a variety of consumer electronics products, including earbuds, watches, and related accessories. These Terms and Conditions (the “Agreement”) govern your access to and use of the Site, including any content, functionality, and services offered on or through the Site.

By using our Site, placing an order, or engaging with our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of this Agreement, you must not use our Site.

1. Acceptance of Terms

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and any other applicable policies or guidelines posted on the Site, including our Privacy Policy.

2. Eligibility

To place an order or make purchases on our Site, you must:

• Be at least 18 years of age or the legal age of majority in your jurisdiction.
• Have the legal capacity to enter into a contract and make purchases.
• Provide accurate and truthful information during registration or order processing.

3. Account Registration

In order to place an order, you may be required to create an account with us. You agree to provide accurate, complete, and up-to-date information when registering for an account and to maintain the confidentiality of your login credentials. You are solely responsible for all activity under your account.

4. Products and Pricing

We strive to provide accurate descriptions of the products listed on our Site, including images, prices, and specifications. However, we cannot guarantee that all information is free from errors. If we discover any inaccuracies in the information, we reserve the right to correct it at any time without prior notice.

All prices listed on our Site are in INR (Indian Rupee) and may be subject to applicable taxes, shipping fees, and handling charges. We reserve the right to change product prices or discontinue products at any time without notice.

5. Orders and Payment

By placing an order on our Site, you are making an offer to purchase the products you have selected, subject to acceptance by us. We reserve the right to refuse or cancel orders at our discretion, including orders that may be flagged as suspicious, contain errors, or are placed in violation of these Terms.

Payment for products must be made through our designated payment gateway. You agree to provide valid and accurate payment details at the time of purchase. We accept various payment methods, including credit/debit cards, and any other methods indicated on the Site.

6. Shipping and Delivery

We will ship the products to the address you provide during checkout, using the shipping method you select. Delivery times may vary based on location, product availability, and the chosen shipping method. While we strive to fulfill orders as quickly as possible, we cannot guarantee delivery dates.

All shipping and delivery fees will be clearly communicated at checkout. You are responsible for providing accurate shipping information, and we are not liable for any delays or issues caused by incorrect or incomplete addresses.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied, you may be eligible to return the product within a specified time frame, as detailed in our Return Policy (available on the Site). Products must be returned in their original, unused condition, with all tags and packaging intact.

Refunds will be processed according to our Refund Policy, and may be subject to deductions for shipping costs or restocking fees, if applicable.

8. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not use the Site:

• In any way that violates any applicable local, state, national, or international law.
• To impersonate any person or entity, or to misrepresent your affiliation with any person or entity.
• To engage in any activity that could damage, disable, or overburden the Site’s infrastructure or interfere with the proper functioning of the Site.

9. Intellectual Property

The content, features, and functionality of the Site, including but not limited to text, graphics, logos, images, videos, software, and trademarks, are owned by MYZELY DIGITECH OPC PRIVATE LIMITED or its licensors and are protected by intellectual property laws.

You may not reproduce, modify, distribute, or create derivative works based on any part of the Site without our express written consent.

10. Limitation of Liability

To the fullest extent permitted by law, MYZELY DIGITECH OPC PRIVATE LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, the purchase of products, or any interaction with the Site, even if we have been advised of the possibility of such damages.

Our liability for any claim arising out of these Terms and Conditions or the use of the Site shall be limited to the amount you paid for the product(s) in question.

11. Indemnification

You agree to indemnify, defend, and hold harmless MYZELY DIGITECH OPC PRIVATE LIMITED, its affiliates, employees, agents, and licensors from any and all claims, liabilities, damages, losses, costs, and expenses (including attorney fees) arising from your use of the Site, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.

12. Termination

We reserve the right to suspend or terminate your access to the Site and your account, without notice, if we believe you have violated these Terms or engaged in fraudulent or illegal activities.

13. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms if such failure is due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, wars, or technical failures.

14. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of Bareilly, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms shall be resolved through binding arbitration in Bareilly, India, or through the courts located in Bareilly, India].

15. Changes to Terms and Conditions

We reserve the right to modify, update, or revise these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use the Site after such changes are made, you accept the revised Terms and Conditions.

16. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

MYZELY DIGITECH OPC PRIVATE LIMITED
Email: contact@flayor.in
Phone: +91 9258389211
Address: Hind Residency AkashpuramVistar, Bareilly ,Uttar Pradesh ,243006, India