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Shipping and Cancellation

Effective Date:15 Nov 2024

  1. Shipping Policy

We aim to process and ship your order as quickly as possible. Once your order is successfully placed, it will be processed and dispatched from our warehouse.

  1. Order Processing Time

Orders are typically processed within [1-3 business days] after receipt of payment. Please note that processing times may vary depending on product availability and shipping destination.

  1. Shipping Methods

We offer several shipping options, and shipping costs will be calculated based on your location and the size/weight of your order. Shipping times vary depending on the shipping method you select at checkout. Typically, deliveries take between [5-7 business days] for domestic orders, but this may vary depending on the destination.

  1. Shipping Charges

Shipping charges will be calculated and displayed at checkout based on the delivery address and the shipping method selected. Any applicable taxes, duties, or other charges are the responsibility of the customer.

  1. Order Tracking

Once your order has been dispatched, we will send you an email with tracking information so you can track the status of your shipment. If you have any questions or need assistance with tracking, please contact us at [contact@flayor.in].

  1. Shipping Delays

While we strive to ensure timely deliveries, shipping delays may occur due to unforeseen circumstances, such as weather conditions, public holidays, or issues with the courier service. We are not liable for delays outside our control.

  1. Cancellation Policy

We understand that sometimes plans change. You can cancel your order only before it has been shipped. Unfortunately, once the order has been dispatched, we are unable to process cancellations.

  1. Cancellation Before Shipping

If you wish to cancel your order before it has been shipped, you can request a cancellation by contacting us at [contact@flayor.in]. Please include your order number and details in the cancellation request.

  • How to Cancel: You can request cancellation by emailing us or calling our customer support team.
  • Cancellation Timing: The cancellation request must be received before your order has been dispatched. Once the shipping process has begun, we are unable to cancel the order.
  1. Cancellation After Shipping

Once an order has been shipped, it cannot be canceled. If you wish to return the product, you must follow our Return Policy, which is outlined in our Return and Refund Policy.

  1. Refund for Canceled Orders

If your cancellation is successfully processed before the order is shipped, we will refund the full amount to the original payment method. Refunds will typically be processed within [7-10 business days], depending on your payment provider.

  1. Changes to Orders

Unfortunately, we are unable to modify or change an order once it has been confirmed and payment has been processed. If you wish to change the items in your order, you will need to cancel the current order and place a new one.

  1. Contact Us

If you have any questions or need assistance with shipping or order cancellation, please feel free to contact us at:

MYZELY DIGITECH OPC PRIVATE LIMITED
Email: contact@flayor.in
Phone: +91 9258389211