FAQs
We offer a wide selection of consumer electronics, including high-quality earbuds, watches, and related accessories. All of our products are carefully curated to meet high standards of performance and style.
Placing an order is simple:
- Browse our product categories or use the search bar to find the items you’re interested in.
- Click on the product to view details, and then click “Add to Cart.”
- Once you’ve selected your items, click on the shopping cart icon to proceed to checkout.
- Enter your shipping and payment information, and confirm your order.
You will receive an order confirmation email once your order has been successfully placed.
Currently, we only ship within India, We do not offer international shipping at this time, but we are working towards expanding our services in the future.
We accept a variety of secure payment methods, including:
- Credit and Debit Cards (Visa, MasterCard, etc.)
- Net Banking
- Digital wallets (Paytm, Google Pay, etc.)
- Cash on Delivery (COD) (if applicable)
All payments are securely processed through our payment gateway.
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your shipment. You can also log into your account on our website and view the status of your order.
We understand that plans can change. You can cancel your order before it has been shipped by contacting us at [contact@flayor.in]. Once your order has been dispatched, it cannot be modified or canceled. If you wish to return a product after delivery, please refer to our Return and Refund Policy.
We accept returns only if the product has a manufacturing defect or is damaged upon arrival. To return a product:
- Contact us within 7 days of receiving the product at [contact@flayor.in].
- Provide your order number, a description of the issue, and clear photographs of the defect.
- Our team will guide you on how to send the item back. You will need to ship it to our warehouse for inspection.
For more details, please refer to our Return and Refund Policy.
Refunds are processed within 7-10 business days after we receive the returned product and confirm that it has passed our quality check. The refund will be credited to the original payment method used for the purchase.
Yes! We offer a 6-month warranty on all products purchased from flayor.in. This warranty covers manufacturing defects and malfunctions. If your product is defective within the warranty period, please contact us, and we will either repair or replace the item, depending on the issue.
For more details, please refer to our Warranty Policy.
If your product arrives damaged or has a manufacturing defect, please contact us immediately at [contact@flayor.in] with your order number and photos of the damage or defect. We will guide you on the return process and resolve the issue promptly.
Our customer support team is here to help! You can reach us by:
- Email: contact@flayor.in
- Phone: +91 9258389211
- Feel free to reach out for any queries or assistance regarding orders, returns, warranties, or general inquiries.
Currently, we do not offer exchanges. If you receive a product that is defective or damaged, you may return it for a replacement or refund based on our Return and Refund Policy.