Security
Effective Date:15 Nov 2024
At Flayor.in, we take the security and privacy of your personal and payment information very seriously. As part of our commitment to providing a safe and secure shopping experience, we have implemented various security measures to protect your data from unauthorized access, use, or disclosure.
- Data Protection
- Personal Data
When you make a purchase or register an account on Flayor.in, we collect personal information such as your name, email address, phone number, shipping address, and payment details. We ensure that all personal data is securely stored and used only for purposes related to processing your orders, offering customer support, and communicating with you regarding our products and services.
- Encryption
We use SSL (Secure Socket Layer) encryption to ensure that your personal and payment details are encrypted and transmitted securely over the internet. This means that all data exchanged between your device and our website is encrypted to protect it from potential unauthorized access.
- Payment Security
To ensure the security of your payments, Flayor.in uses a secure payment gateway that complies with the latest industry standards for online transactions. Our payment providers use encryption technologies such as 3D Secure and SSL encryption to safeguard your payment details during transactions.
We do not store any sensitive payment information (such as your credit card number or CVV) on our servers. All such information is handled and processed directly by trusted payment processors.
- Secure Shopping Experience
We take various precautions to ensure that your shopping experience is safe:
- Firewall Protection: Our website and servers are protected by advanced firewalls and security protocols to prevent unauthorized access.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities on our website.
- Two-Factor Authentication (2FA): For added security, we offer two-factor authentication (2FA) for customer accounts. This requires you to verify your identity through an additional method (such as an email or SMS code) when logging in or making sensitive account changes.
- Customer Account Security
We encourage you to take steps to protect your account and personal information:
- Strong Passwords: Choose a strong, unique password for your account and change it regularly.
- Log Out After Use: Always log out of your account when you’re finished shopping or browsing, especially if you’re using a shared or public computer.
- Suspicious Activity: If you notice any suspicious activity on your account, please contact us immediately at [contact@flayor.in].
- Data Retention
We retain your personal and transaction data for as long as necessary to process your orders and comply with legal obligations. Once the data is no longer needed, we securely delete or anonymize it in accordance with applicable laws and regulations.
- Third-Party Security
We may share your information with third-party service providers to help us process payments, ship your orders, or provide customer support. These third parties are required to maintain the confidentiality and security of your personal information and are not allowed to use it for other purposes.
We partner with trusted and secure providers for payment processing, shipping, and other services, and we make sure that they comply with appropriate security standards to protect your data.
- Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience and provide personalized content. These cookies help us remember your preferences and improve our website’s performance. However, you have the option to disable cookies in your browser settings if you prefer not to use them.
For more details, please refer to our Cookie Policy.
- Privacy Compliance
We comply with privacy laws and regulations, including GDPR (General Data Protection Regulation) for customers in the European Union, and other applicable privacy laws in the regions we serve. Your personal information will not be shared, sold, or rented to third parties without your consent, except as required by law or as described in this policy.
- Incident Response
In the unlikely event of a data breach or security incident, we have an incident response plan in place to quickly assess the situation and mitigate any potential risks to your data. We will notify affected customers promptly and take appropriate action to protect their information.
- How to Contact Us
If you have any questions about the security of your data or concerns about the safety of your online transactions, please contact us at:
MYZELY DIGITECH OPC PRIVATE LIMITED
Email: contact@flayor.in
Phone: +91 9258389211